Terms of Service
1. Agreement
By accessing alvicta.ai you agree to these Terms of Service. If you do not agree, please do not use the site. These Terms cover both use of the website and the service engagements described below; where a signed service agreement exists for a specific engagement, its terms take priority over this page in the event of a conflict.
2. Who these terms apply to
Our services are supplied to customers acting in the course of a trade, business, craft or profession, not as consumers. By engaging us, you confirm you are contracting in a business capacity. Accordingly, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not apply to our service agreements. If you are ordering as an individual for purposes outside any trade or business, please tell us before you engage us, as different rights may apply.
3. Services
OMD-GITTAL MARKETING LTD, trading as Alvicta, provides four service pillars to small businesses: AI automation & workflows, website & mobile app development, AI search visibility (SEO & GEO), and ad images & video. Indicative starting prices for each are published on alvicta.ai and are accurate as shown; the specific scope, price and timeline for your engagement are confirmed in writing (email or a service agreement) before work begins.
4. Payment
Unless a service agreement says otherwise, one-off setup fees are payable in full before work begins, and monthly support or retainer fees are billed in advance on the same date each month by card or bank transfer. Invoices are due on receipt. We reserve the right to pause work or suspend monthly support if payment is more than 14 days overdue. All prices are in GBP and shown without VAT, as OMD-GITTAL MARKETING LTD is not currently VAT-registered.
5. The 30-day guarantee
Our AI Automation & Workflows service carries a 30-day guarantee, measured from the date the automation goes live in your business. If, within that 30-day period, the automation has not saved you measurable time against the baseline you told us about when we started, you may choose either:
- a rebuild of the automation at no additional cost, scoped to fix the specific shortfall you report; or
- a full refund of the one-off setup fee paid for that workflow (monthly support fees already paid are not included).
To claim, email info@alvicta.ai within 30 days of go-live describing what isn't working. We will respond within 5 working days. This guarantee applies to the AI Automation & Workflows service. It does not extend to Website & Mobile App builds, AI Search Visibility, or Ads, Images & Video, unless a specific guarantee is agreed in writing for that engagement.
6. Monthly support and retainer cancellation
Monthly support, care-plan and retainer add-ons run for a minimum initial term of 3 months from the start date. After the minimum term, you may cancel at any time by emailing info@alvicta.ai, giving at least 14 days' notice before your next billing date. We do not prorate part-months — cancellation takes effect at the end of the billing period in which notice was given. We may also cancel monthly support with 30 days' notice, or immediately for non-payment.
7. Ownership of deliverables
Once you have paid in full for a specific deliverable (a website, automation workflow, mobile app, or set of ad creative), ownership of that deliverable — including code, accounts, content and domains registered on your behalf — transfers to you, except for our own pre-existing tools, templates, and any third-party or open-source components, which remain licensed rather than owned. Until paid in full, deliverables remain our property. We may reference completed client work (with your permission) as a case study or portfolio piece unless you ask us not to.
8. Intellectual property in the website
The Alvicta name and logo, the design of alvicta.ai, and its text and original graphics are the property of OMD-GITTAL MARKETING LTD and protected by UK copyright law. You may not reproduce or redistribute them without written permission. Some components are used under open-source licences, including third-party icon sets and typefaces, which remain the property of their respective authors under the terms of those licences.
9. Acceptable use
You must not use our website, contact form or live chat for any unlawful purpose, to infringe another party's rights, or to transmit harmful code. We may suspend access if we reasonably believe these Terms are being breached.
10. Limitation of liability
OMD-GITTAL MARKETING LTD shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or our services beyond the amounts paid for those services. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, or for fraud, or any other liability that cannot lawfully be excluded.
11. Resolving disputes
If a disagreement arises, we will try to resolve it directly first. If that fails, either party may refer the matter to mediation before starting court proceedings, though this does not stop either party from seeking urgent injunctive relief. Nothing in this clause removes your right to bring proceedings in the courts of England and Wales as set out below.
12. Governing law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to these terms
We may update these Terms from time to time; the current version always applies to new engagements. For an ongoing engagement, we will tell you by email before any material change takes effect.
14. Contact
info@alvicta.ai | Manchester, United Kingdom
Company details
OMD-GITTAL MARKETING LTD, trading as Alvicta.
Registered in England and Wales, company number 17197661.
Registered office: 5 Cornwall Street, Oldham, England, OL9 7SF.
ICO data protection registration: C1996690.
Email: info@alvicta.ai